Refund Policy

Last updated: June 16, 2026

At Ryan Herbs, we want you to be satisfied with your purchase. If you are not completely satisfied, we are here to help.

Returns

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, unopened, with tags (if applicable), and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at ryanherbsofficial@gmail.com or call 03344736134.

Returns should be sent to:

Ryan Herbs
Multan Road, Vehari, Punjab, Pakistan

If your return is accepted, we will provide instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

For any return-related questions, please contact us at ryanherbsofficial@gmail.com.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and work to resolve it as quickly as possible.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including:

• Perishable goods

• Opened or used herbal products

• Customized or personalized products

• Personal care and beauty products that have been opened or used

• Hazardous materials, flammable liquids, or gases

• Sale items

• Gift cards

If you have questions about a specific item, please contact us before requesting a return.

Exchanges

The fastest way to ensure you receive the item you want is to return the original item (if eligible) and place a new order after the return has been approved.

European Union 14-Day Cooling-Off Period

If your order is shipped to a country within the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification.

The item must be in the same condition that you received it, unused, unopened, with tags (if applicable), and in its original packaging. Proof of purchase is also required.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, your refund will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank, card issuer, or payment provider to process and post the refund.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at:

Email: ryanherbsofficial@gmail.com
Phone: 03344736134

Contact Information

Ryan Herbs
Website: ryanherbs.store
Address: Multan Road, Vehari, Punjab, Pakistan
Phone: 03344736134
Email: ryanherbsofficial@gmail.com